Terms & Conditions

Welcome to GozalFaceKSA, By using our website or completing a purchase, you agree to the following terms and conditions:

Use of the Site:

  • You may use the Site only for lawful and legitimate purposes.
  • You may not use it for any activity that harms the brand or our customers.

Products

  • All our products are 100% natural and carefully selected.
  • The images shown on the website may differ slightly from the actual product due to photography and screen differences.
  • We guarantee the quality of our products according to the standards described on the website.

Orders and Payment

  • When completing the purchase process, you must enter correct and complete information.
  • Available payment methods are listed on the payment page, and we guarantee their security.
  • We reserve the right to refuse any order if the information is incorrect or violates the terms.

Shipping and Delivery

  • We provide shipping services within Saudi Arabia and the Gulf countries.
  • Delivery time depends on the customer's location and shipping service.
  • Shipping fees may vary depending on the destination.

Exchanges and Returns

  • The product may be exchanged or returned within 7 days of receipt in the event of an order error or defect.
  • The product must be unused and in its original condition with packaging.
  • Opened or used products are not refundable for health and safety reasons.

Intellectual Property

All content (text, images, designs, and trademarks) is owned by GozalFaceKSA and may not be used without prior written permission.

Limitation of Liability

  • We are not responsible for any improper use of the products.
  • The site is not responsible for delays caused by shipping companies or unforeseen circumstances.

Applicable Laws

These Terms and Conditions are governed by the laws of Saudi Arabia and any disputes shall be resolved in accordance with local laws.